Listing Creation and Optimization

• Publish and maintain a compelling, accurate listing description.

• Optimize photos and pricing to attract bookings while staying competitive.

• Regular adjusting rates using market trends and seasonality to maximize revenue.

Guest Communication and Booking Management

• Handle all guest inquiries, bookings, and communication.

• Provide prompt responses to guests to maintain high satisfaction.

• Verify guests as needed to ensure the safety of the property.

Check-In and Check-Out Coordination

• Provide guests with clear check-in instructions and house rules.

• Coordinate check-outs and ensure smooth transitions between stays.

Cleaning and Maintenance Coordination

• Schedule and oversee professional cleaning services after each stay.

• Arrange for repairs or maintenance as needed, with your approval for major costs.

Supplies and Inventory Management

• Ensure the property is stocked with essentials such as toiletries and cleaning supplies.

Performance Monitoring and Reporting

• Provide regular updates on bookings, earnings, and guest feedback.

• Suggest improvements based on guest reviews and market trends.

House Rule Enforcement and Dispute Management

• Ensure guests follow house rules and address any issues during their stay.

• Handle claims or disputes with booking platform on your behalf, if necessary.

Consulting on Property Development & Requirements

• Ensure owners are properly insured and adhere to local and state regulations

• Provide feedback and recommendations to increase income and customer experience

Payment Handling

• Collect rental payments from guests and remit the Owner’s share of rental income

• Manage any fees or penalties incurred through Rental Platforms.

Additional Information

• We will work closely with you to ensure your property is cared for and operates efficiently.

• STR Management Agreement outlines management fees